Home Leisure Direct - eCommerce Awards Finalists

Posted by Jess 31 JULY 2015

We’re delighted to announce that we have made it through to the finals of the eCommerce Awards 2015, for not just one or two, but a HLD record of five categories! We are looking forward to attending the awards in September at the Grosvenor Square Mariott Hotel in London to find out who has won!

After securing a wide range of awards over the past few years, including Best Sports & Entertainment at the eCommerce Awards last year, we have been set on continuing to improve every aspect of the business from customer service to our website and range of high-quality products. 

It’s now the 7th year that the eCommerce Awards have been running these prestigious events to celebrate innovation, customer service and growth within businesses. It’s definitely an big occasion for the eCommerce calendar each year.

The five categories that we have become finalists for this year are the Best Small eCommerce Retailer of the Year, Best Multiplay eCommerce Company of the Year and the Best Leisure & Sports eCommerce Award. 

Since then we have expanded our team to almost twice the size to keep up with our rapidly growing business. We’ve opened up new main offices for our staff, added a range of new features to the website which include personalisation (showing our most popular products and previously viewed products) and predictive search (which allows customers to search for a product without having to type the whole word). We have also launched a variety of new products and we are even in the process of opening a new showroom to house them in - which should be ready in the next few months. 

Earlier this year we received the Gold Trusted Merchant Award from our online review system called Feefo, where we’ve had amazing feedback from our customers on the products they’ve bought and the service they have received from us at Home Leisure Direct. We are very pleased to have achieved this award as it reflects that even though we are expanding as business, we have continued to give our customers the high quality customer service that they deserve. 

We would like to say a big thank you to all of our customers, suppliers and also to our staff for their amazing help, support and feedback over the past few years. It’s great to make the finals of the eCommerce awards again this year, we’re looking forward to meeting all the other finalists and we hope to go on to win many more awards like these in the future!

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