Feefo Gold Trusted Merchant 2015 Award

Posted by Abi 24 FEBRUARY 2015

After winning three awards last year (ECMOD Direct Commerce Awards 2014 - Best Leisure, Entertainment & Sport eCommerce and Small eCommerce Retailer of the Year, Federation of Small Businesses (FSB) Worldpay UK Best Online Business of the Year Award 2014) we were really happy to hear that we were going to receive another to start the new year with. 

This year we have earned the Feefo Gold Trusted Merchant award as a result of achieving a score of 95% or more positive service rating from customer reviews. It’s fantastic to add another award certificate to our walls and will wear our Feefo Gold Trusted Merchant badge on our site with pride, always looking to keep the highest standard throughout and to continually improve our services.


Since using Feefo as our online review system we’ve had amazing feedback from our customers who have been really pleased with their games room products and we have been working hard to resolve any issues that have cropped up. All feedback is taken on board here at the HLD offices, helping us to improve our services in response to customer experiences and suggestions. 

With new offices and new team members, all of us here at Home Leisure Direct are looking forward to the year ahead and aim to continue our Gold Trusted Merchant status. 

Written By: Abi Ponton

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