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Help & FAQ

About Home Leisure Direct

 

Who are Home Leisure Direct?

 

Home Leisure Direct was founded in 2007. The company doesn't trade under any other names and is not affiliated with any other websites or retailers. We are based in Bristol, in a converted barn, where we have our offices and showroom.

 

Company Name: Home Leisure Direct Ltd.
Company Registration: 6364345
VAT Registration: 914619912
Consumer Credit License: 643663
Registered Office: The Long Byre, Unit 8 Redhill Farm Business Park, Marshacre Lane, Elberton,
Bristol, South Gloucestershire, BS35 4AL.

 

We have quickly grown to become the leading retailer of home games room equipment, specialising in high quality products sourced from the premier manufacturers in the UK, Europe and around the world.

eCommerce Awards Finalist 2011

The high quality of our company was recognised when Home Leisure Direct was selected a one of the top 4 small online retailers in the prestigious E-Commerce Excellence Awards 2011.

We were chosen due to our market leading product range, customer care, high value proposition, and easy to use website. We are very proud to have been selected from 1,000s of other online businesses in the UK.


How do I contact Home Leisure Direct?

 

There are a number of ways you can make contact with us:

 

Telephone: 0800 622 6464 or 01454 41363
Lines & Showroom Open:
10am to 6pm Monday to Friday
11am to 4pm Saturday
Closed on Sunday
Answerphone is available at all other times.
Fax: 0871 522 7221
Email: sales@homeleisuredirect.com
Post: The Long Byre, Unit 8 Redhill Farm Business Park, Marshacre Lane, Elberton,
Bristol, South Gloucestershire, BS35 4AL.

 

 

Do you have a showroom?

 

Yes we do. Our Showroom is a converted barn in the village of Elberton. It is just 10 minutes from the Cribbs Causeway Retail Park and The Mall Shopping Centre, north of Bristol.

Showroom - Pool Dining Tables

Situated just 3 minutes from the motorway, it makes for an easy to reach destination. Our rural location enables you to avoid the busy city centre traffic, and we have plenty of free parking.

For full directions, an interactive map, and a downloadable directions pdf, please visit our How To Find Us page.

Our comfortable air conditioned pool table showroom enables you take a look at some of our incredible range of products, including pool tables, arcade machines and table football.

With over 1,500 products in our range on the website it would be impossible to show all of these in one location. Instead we have carefully selected the most popular products, and those which are most commonly requested to be viewed in the flesh.

 

 

Methods of Payment

 

What methods of Payment do you accept?

 

Debit Cards:
Visa Delta, Visa Electron, Maestro
Credit Cards: Visa, Mastercard, American Express (not available in showroom)
Finance: Interest Free and Low Monthly Payments available - see Finance page for details
Pay Pal: Website orders only
Cheque: Made payable to "Home Leisure Direct Ltd."
Cash: Visitors to showroom only
BACS: Call 0800 622 6464 or 01454 413636 for details
Invoice: Local Authorities and Schools/Colleges/Universities only
Call 0800 622 6464 or 01454 3636 for details
We can email you an invoice as a PDF file within 10 minutes

 

Are there discounts available?

 

Yes. We are able to offer discounts on bulk purchases.

 

Do you offer a Price Promise?
 

Yes we do. Simply call us or email us with the details of the product you wish to buy, the competitor you have seen it cheaper with, along with the price. We will beat any like for like offer, as long as the product, service and terms are identical. The item must also be in stock.

 

How do you keep my personal information secure?

 

We take your privacy and security very seriously. Payments are processed securely by Sage Pay.

 

Website security is provided by market leaders Verisign. Click on the Verisgn link at the bottom of the page to verify.

 

We use your information in accordance with the Data Protection Act of 1998. Certified Privacy is provided by TRUSTe. Click on the TRUSTe link at the bottom of the page to verify.

 

Should you encounter any problems with our website when purchasing please contact us by phone on 0800 622 6464  or 01454 413636 or by email at customerservice@homeleisuredirect.com

 

 

 

Order Tracking:

 

How do I track my order?

 

If you would like to track your Home Leisure Direct order, please contact us on 0800 622 6464 or 01454 413636 or email us at customerservice@homeleisuredirect.com

 

 

 

Other Useful Pages:

 

 

About Us: About Us
Contact Us: Contact Us
Finance: Finance
Showroom: Showroom
How to Find Us: How to Find Us
Terms & Conditions:     Terms and Conditions
Website Use: Website Use
Latest News: Our Blog

Still unsure? Get in touch!

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