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A little bit about us:
Home Leisure Direct is the UK’s leading multi-award winning games room retailer providing products such as pool tables, arcade machines, table tennis, football tables, pinball machines, jukeboxes & snooker tables to the home and commercial market. We are based in Elberton, Near Thornbury, North Bristol just 10 minutes from Cribbs Causeway by car.
We are always looking for talented people to join our team. If you'd like to be considered for any future roles that become available please email ted@homeleisuredirect.com, including a covering letter and your CV.
Important: We are based in a rural location with no public transport, therefore a means of reliable transport is essential. Please check our location (BS35 4AL) and your potential commute before applying for the role. (How to Find Us)
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We are looking for a person with an ability to turn their hand to a variety of roles working in our office and showroom, on a full time permanent basis.
The ideal candidate will have experience in either customer service, sales or administrative work and will be good using their initiative to problem solve. This is a great opportunity to join a rapidly expanding business and grow with our exciting award winning online company.
A little bit about us:
Home Leisure Direct is the UK’s leading Games Room Retailer, based in Elberton, Near Thornbury, North Bristol just 10 minutes from Cribbs Causeway by car.
We market products to both consumers and businesses looking to spend anything from £200 up to £20,000 on games room products such as pool tables, arcade machines, table tennis, football tables, air hockey, jukeboxes & snooker tables.
Our customers range from families looking to make their homes more fun, to celebrity customers, and interior designers, so excellent product knowledge and a creative marketing approach is essential.
We have 3 showrooms and our head office situated near Thornbury, Our warehouse is based in Avonmouth, this job will be predominantly based at our head office but you will be required to work out of the warehouse on some occasions.
Job Title: Operations Executive
We sell a varied range of awesome products which we receive and ship from our warehouse. As we grow as a business we need additional support to provide the award winning service we aim to provide. This can vary from organising deliveries, assisting with planning and dealing daily with customers to ensure they are 100% happy with their purchase.
Salary OTE: £18,000 to £20,000 depending upon experience.
Bonuses: Monthly based on company performance and KPI's
Location: Elberton, Near Thornbury, North Bristol, BS35 4AL
Type of role: Permanent - Full Time (40 Hours Per Week)
Qualifications: Minimum 5 GCSE's
Key Duties:
* Provide award winning customer service
* Using initiative to solve problems
* Assisting other departments of the company e.g sales and logistics
* Lisaising with suppliers and manufacturers to solve problems and prevent issue
Essential Skills:
* Positive and enthusiastic attitude
* Polite and courteous when dealing with customers
* Ability to problem solve and use initiative
* Technical experience using PCs and Macs
*Excellent telephone manner
* Ability to work under pressure and prioritise key issues
The job role will be varied, so you will need to be comfortable completing different tasks. We are always very busy, so an ability to work under time pressure is important.
Additional skills that will be considered an asset, but not essential:
* Electrical experience - fault finding, testing and repairing
* Willing to travel to resolve issues
* Building a good relationship between Home Leisure Direct and suppliers, outside contractors, delivery teams etc.
* An interest in pool, snooker, table tennis, table football or any of the products we sell. Full training will be provided on everything we sell, but an existing interest or knowledge is a distinct advantage
Full training will be provided.
Other Details:
* 21 days holiday a year, increasing to 23 days after 3 years service, then 25 days after 5 years.
* Extra day holiday for your Birthday, plus a cake!
* Free Parking
* Staff discount
* Perkbox Discount scheme membership
Important: We are based in a rural location with no public transport therefore a means of reliable transport is essential. Please check our location (BS35 4AL) and your potential commute before applying for the role. (How to Find Us)
Job Type: Full-time
Salary: £20,000 to £24,000 per year
Summary:
We are seeking an enthusiastic and capable person who shares our passion for delivering excellence.
For more information on Home Leisure Direct please visit these pages:
• Our Story
• About Us
Please apply by email to hello@homeleisuredirect.com
We are looking for a bright and friendly individual with a professional approach to fill the role of Sales Executive on a full time, permanent basis.
The perfect candidate will have experience in retail or telesales and will be joining our friendly team in a fun and fast-paced environment. This is a great opportunity to join a rapidly expanding business and grow with our exciting award winning online company.
A little bit about us:
Home Leisure Direct is the UK’s leading Games Room Retailer, based in Elberton, Near Thornbury, North Bristol just 10 minutes from Cribbs Causeway by car.
We handle enquiries from customers looking to spend anything from £200 up to £20,000 on games room products such as pool tables, arcade machines, table tennis, football tables, air hockey, jukeboxes & snooker tables.
Our customers range from families looking to make their homes more fun, to celebrity customers, and interior designers, so excellent product knowledge and a professional yet personable telephone manner is essential.
Although this is a sales role, our approach is to provide our customers with all the information they require to make an informed decision on their choice of purchase. It is not a pushy sales role and there is no cold calling involved.
Our opening hours are 9am - 6pm Monday to Friday. You will be required to work every other Saturday 10am - 4pm, however you will be allocated a day off during the week. There is likely to be a requirement to work Sundays in the future.
Job Title: Sales and Customer Service Advisor
Salary: £18,000 to £20,000 Per Annum depending upon experience.
Bonuses: Monthly sales incentives and uncapped bonuses: OTE £26,000 to £28,000
Location: Elberton, Near Thornbury, North Bristol, BS35 4AL
Type of role: Permanent - Full Time (40 Hours Per Week)
Qualifications: Minimum 2 A-Levels, ideally a graduate
Key Duties:
* Handling incoming sales enquiries over the telephone
* Handling customer service enquiries over the telephone
* Dealing with emails concerning sales and customer service enquiries
* General Administration to include invoice checking, ordering product and liaising with the delivery team and manufacturers
* Serving visitors to the showroom
* Achieving monthly sales targets
Essential Skills:
* Experience in a customer facing environment
* Bright, outgoing and personable nature
* Ability to problem solve
* Ability to deal with customer problems
* An excellent telephone manner
* Strong writing ability and email etiquette
We are a dynamic business where you will need to adapt yourself to each customer's requirements, therefore if you are only comfortable working with scripts, this will not be the job for you
Additional skills that will be considered an asset, but not essential:
* Experience of using Apple Macs
* An interest in pool, snooker, table tennis, table football or any of the products we sell. Full training will be provided on everything we sell, but an existing interest or knowledge is a distinct advantage
Other Details:
* 21 days holiday a year, increasing to 23 days after 3 years service, then 25 days after 5 years
* Extra day holiday for your Birthday, plus a cake!
* Free Parking
* Perkbox Discount scheme membership
Important: We are based in a rural location with no public transport therefore a means of reliable transport is essential. Please check our location (BS35 4AL) and your potential commute before applying for the role. (
How to Find Us)
Job Type: Full-time
Salary: £18,000.00 to £28,000.00 /year
Summary:
We are seeking an enthusiastic and capable person who shares our passion for delivering excellence.
For more information on Home Leisure Direct please visit our website:
• Our Story
• About Us
Please apply by email to hello@homeleisuredirect.com